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Ford Motor Pvt Ltd.
IN
Posted: July 29, 2020
Last activity: May 21, 2021
Last activity: 21 May 2021 4:31 EDT
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Alexa integration with Pega IVA
I am trying to configure Alexa channel in Pega 8.3.0 platform. I followed the steps mentioned in: https://community.pega.com/knowledgebase/articles/conversational-channels/configuring-iva-alexa
But while testing it in Alexa portal, we don't get the responses configured for particular intent in Pega channel.
We don't get any error also.
PFA the screenshots for intents configured on Pega / Amazon side, and testing scenario.
***Edited by Moderator: Pooja Gadige to add platform capability tag***
Posted: 2 years ago
Ford Motor Pvt Ltd.
IN
Can someone please help us for the above request regarding Pega-Alexa integration.