Ernst & Young LLP
Last activity: 30 Apr 2019 14:47 EDT
Integration with Amazon Alexa
We have followed all steps mention in the (https://community.pega.com/knowledgebase/configuring-alexa-chatbot) but now we are getting some error "REST service [alexachannel][srv][alexa277f2a7ecb7cfcd264aeb2067fb46df8] failed:Inbound data mapping failed" from pega end .
And From Amazon portal we have our skill configured but when we are testing,we are getting input json with error """An exception occurred while dispatching the request to the skill./I'm unable to reach the requested skill"
pega verion - Pega 8.1
I have attached the screenshot as well .Please help us to resolve this issue .
***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***