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Question

 Srinivas santi (Srinivass2021)
Tata Consultancy Services

Tata Consultancy Services
IN
Srinivass2021 Member since 2015 17 posts
Tata Consultancy Services
Posted: Jun 19, 2018
Last activity: Jun 19, 2018
Posted: 19 Jun 2018 1:37 EDT
Last activity: 19 Jun 2018 4:50 EDT
Closed

Email account -Test connection fail

Hi,

Email account sender test connection is failing with "Could not convert socket to TLS" error message.

Using pega7.3.1 version

Please find the attachments for the configuration and error details.

Please let me know if any one knows about this issue. it's very urgent requirement.

Regards,

Srinivas

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Data Integration

Posted: 7 years ago
Posted: 19 Jun 2018 4:18 EDT
Ankur Das (@nkur.das)
PEGA
Senior Principal Engineer, Technical Support, Platform Service
Pegasystems Inc.
US

According to the following links the ERROR is caused by an empty / broken default JRE trustStore.

Please review the links below -

https://stackoverflow.com/questions/4764611/java-security-invalidalgorithmparameterexception-the-trustanchors-parameter-mus/20038733

https://bugs.launchpad.net/ubuntu/+source/ca-certificates-java/+bug/983302

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