Email Account Receiver test connectivity fails
Hi Team,
I have configured an email account.
I tried test connectivity at receivers section
the below step fails
|
Obtain store object |
Fail |
I am getting the below debug error
DEBUG: setDebug: JavaMail version 1.5.5.redhat-2
DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Oracle]
DEBUG IMAPS: mail.imap.partialfetch: false
DEBUG IMAPS: mail.imap.ignorebodystructuresize: false
DEBUG IMAPS: mail.imap.statuscachetimeout: 1000
DEBUG IMAPS: mail.imap.appendbuffersize: -1
DEBUG IMAPS: mail.imap.minidletime: 10
DEBUG IMAPS: enable STARTTLS
DEBUG IMAPS: closeFoldersOnStoreFailure
DEBUG IMAPS: trying to connect to host "casx16.uhc.com", port 993, isSSL true
* OK The Microsoft Exchange IMAP4 service is ready.
A0 CAPABILITY
* CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN AUTH=NTLM AUTH=GSSAPI SASL-IR UIDPLUS MOVE ID UNSELECT CHILDREN IDLE NAMESPACE LITERAL+
A0 OK CAPABILITY completed.
DEBUG IMAPS: AUTH: PLAIN
DEBUG IMAPS: AUTH: NTLM
DEBUG IMAPS: AUTH: GSSAPI
DEBUG IMAPS: protocolConnect login, host=<outlookhost>, user=domain\ID, password=<non-null>
DEBUG IMAPS: AUTHENTICATE PLAIN command trace suppressed
DEBUG IMAPS: AUTHENTICATE PLAIN command result: A1 NO AUTHENTICATE failed.
please help
JPMC
IN
Based on log, I suppose the value provided in User ID field is incorrect ms\parpemail
Could you please try with valid email address Proprietary information hidden format and see if it fixes the issue.