Question
Virtusa UK Ltd
GB
Last activity: 6 Jan 2025 8:47 EST
Reassign cases between worklist and workqueue
Hi
I want the following basic things to be done in Constellation. I am not seeing any widgets or ootb options available. Can anyone please advise?
1. Move a case from worklist to workqueue and vice versa
2. Bulk move cases from worklist to workqueue and vice versa
3. Reassign a case to different user
Thanks
Ganesh
Accepted Solution
Updated: 6 Jan 2025 8:47 EST
Virtusa UK Ltd
GB
@RameshSangiliThanks it works. Below link provides best explanation for what you have described
https://support.pega.com/discussion/bulk-actions-constellation
Updated: 6 Jan 2025 8:47 EST
Pegasystems Inc.
CA
Create a flow action to reuse the functionality of the out-of-the-box transfer assignment. Mark your flow action enabled for bulk action so that you can perform bulk actions from a Landing Page of that case using the List Template. Your RD joins with Work and Assign-Worklist/Workbasket.
Accepted Solution
Updated: 6 Jan 2025 8:47 EST
Virtusa UK Ltd
GB
@RameshSangiliThanks it works. Below link provides best explanation for what you have described
https://support.pega.com/discussion/bulk-actions-constellation