Discussion
TechMahindra
IN
Last activity: 18 May 2022 11:48 EDT
Re-assign worklist assignment
Can we re-assign the assignment to some worklist or workbasket on a click event,which has been routed to someone's worklist previously?
***Updated by moderator: Lochan to add Categories; enhancement request details***
Updated: 27 Apr 2022 16:38 EDT
Areteans
IN
Hi Komal,
Seems the query is same as that of in the below post,
https://collaborate.pega.com/idea/re-assign-case-middle-screen-flow
An enhancement request has been created on our internal portal. The request ID is FDBK-17442
Thanks,
Bala
Updated: 27 Apr 2022 16:38 EDT
Areteans
IN
Hi Komal,
I just reverified the above mentioned article, It seems to be different from your issue. Can you please check and update us.
Others please comment !!
Thanks,
Bala
Updated: 27 Apr 2022 16:38 EDT
Pegasystems Inc.
IN
Hello
You can use Reassign flow action to assign it to any user.
However I am curious to understand what you meant by "on a click event" .Are you trying to use a button or somethign on click of which it will automatically move the assignment to someone.
If you can elaborate it a bit then we will be able to comment further on it.