Using cosmos react, how to reassign a case from one user to another user OR one workqueue to another workqueue? I need to do this without opening a case with case wide action. For example, I have 10 cases in my worklist and now I want to reassign 2 of them to a work queue, I should be able to select the 2 out of the lot and reassign.
Any suggestions on how do I configure? Our pega version is 8.7.4
@RichardMarsot Thank you for the response. In the bulk processing, if I need to move 100+ cases from work list to work queue or vice versa, should I use background processing? Can I reuse bulk feature fully from ootb or need some customization? Kindly clarify.