Question

WIPRO
IN
Last activity: 18 Feb 2023 19:05 EST
Cosmos React - Reassigning a case between users and workqueues
Hi
Using cosmos react, how to reassign a case from one user to another user OR one workqueue to another workqueue? I need to do this without opening a case with case wide action. For example, I have 10 cases in my worklist and now I want to reassign 2 of them to a work queue, I should be able to select the 2 out of the lot and reassign.
Any suggestions on how do I configure? Our pega version is 8.7.4
Thanks
Mohan