Question
Commonwealth Bank of Australia
IN
Last activity: 1 Nov 2024 9:48 EDT
New Portal Creation issue in Cosmos React based Application
Hi..! I have created a new portal in App Studio, when i launch the portal it is coming blank and not rendering screen.
when i check portal configuration application theme is not preview and it says that
"Your static content service is configured but currently not reachable. Please contact your system administrator"
Thanks in advance
***Edited by Moderator Rupashree to add Capability tags***
Accepted Solution
Updated: 1 Nov 2024 9:48 EDT
Pegasystems Inc.
GB
@SWATHI SRINIVAS please can you confirm that your issue is resolved?
It sounds like the Constellation DSS setting was not set properly.
Please make sure the CSP setting is configured properly.
1.For 8.8.2 https://release.constellation.pega.io/cs url will not work as CS is part of regular release url only https://release.constellation.pega.io.
- Set the DSS like below. ConstellationSvcURL : (Global)
- ConstellationPegaStaticURL: "https://release.constellation.pega.io"
- Can you remove the value in Constellationstaticcontent DSS, Save. Then reenter the setting https://release.constellation.pega.io and Save once more
- Connect-Src should not be set to self, user needs to set Constellation service URL in external url list to allowed constellation service url.
- Script-src (Unsafe-inline, Unsafe-eval should be checked) and Style-src needs to have Constellation service URL in allowed website site list. (Unsafe-inline, Unsafe-eval should be checked)
@SWATHI SRINIVAS please can you confirm that your issue is resolved?
It sounds like the Constellation DSS setting was not set properly.
Please make sure the CSP setting is configured properly.
1.For 8.8.2 https://release.constellation.pega.io/cs url will not work as CS is part of regular release url only https://release.constellation.pega.io.
- Set the DSS like below. ConstellationSvcURL : (Global)
- ConstellationPegaStaticURL: "https://release.constellation.pega.io"
- Can you remove the value in Constellationstaticcontent DSS, Save. Then reenter the setting https://release.constellation.pega.io and Save once more
- Connect-Src should not be set to self, user needs to set Constellation service URL in external url list to allowed constellation service url.
- Script-src (Unsafe-inline, Unsafe-eval should be checked) and Style-src needs to have Constellation service URL in allowed website site list. (Unsafe-inline, Unsafe-eval should be checked)
Pega Customer Service Release Notes
If your issue is fixed, please hit 'Accept Solution' on the reply to close this thread.
Pegasystems Inc.
CA
If you are on a VPN, try disconnecting from the VPN. If you are on a corporate network or proxy server, it could be the firewall/security settings - try accessing the Pega instance from a different network.
I hope this helps!
Accepted Solution
Updated: 1 Nov 2024 9:48 EDT
Pegasystems Inc.
GB
@SWATHI SRINIVAS please can you confirm that your issue is resolved?
It sounds like the Constellation DSS setting was not set properly.
Please make sure the CSP setting is configured properly.
1.For 8.8.2 https://release.constellation.pega.io/cs url will not work as CS is part of regular release url only https://release.constellation.pega.io.
- Set the DSS like below. ConstellationSvcURL : (Global)
- ConstellationPegaStaticURL: "https://release.constellation.pega.io"
- Can you remove the value in Constellationstaticcontent DSS, Save. Then reenter the setting https://release.constellation.pega.io and Save once more
- Connect-Src should not be set to self, user needs to set Constellation service URL in external url list to allowed constellation service url.
- Script-src (Unsafe-inline, Unsafe-eval should be checked) and Style-src needs to have Constellation service URL in allowed website site list. (Unsafe-inline, Unsafe-eval should be checked)
@SWATHI SRINIVAS please can you confirm that your issue is resolved?
It sounds like the Constellation DSS setting was not set properly.
Please make sure the CSP setting is configured properly.
1.For 8.8.2 https://release.constellation.pega.io/cs url will not work as CS is part of regular release url only https://release.constellation.pega.io.
- Set the DSS like below. ConstellationSvcURL : (Global)
- ConstellationPegaStaticURL: "https://release.constellation.pega.io"
- Can you remove the value in Constellationstaticcontent DSS, Save. Then reenter the setting https://release.constellation.pega.io and Save once more
- Connect-Src should not be set to self, user needs to set Constellation service URL in external url list to allowed constellation service url.
- Script-src (Unsafe-inline, Unsafe-eval should be checked) and Style-src needs to have Constellation service URL in allowed website site list. (Unsafe-inline, Unsafe-eval should be checked)
Pega Customer Service Release Notes
If your issue is fixed, please hit 'Accept Solution' on the reply to close this thread.