Posted: Mar 10, 2023
Last activity: Mar 10, 2023
Last activity: 10 Mar 2023 11:34 EST
Urgency not displayed in workqueue / worklist
I have configured SLA on process tab for screen flow but WO level urgency and urgency on screenflow SLA is getting added and being displayed as WO level urgency.
How to display the urgency in workqueue ?
***Edited by Moderator Marissa to add Capability tags***