The increasing need for large enterprises to customize every interaction with their customers by providing hyper-personalized, carefully curated, and relevant experiences along key moments of truth has naturally led to an increased demand for Pega’s Customer Decision Hub (CDH). With increasing deployment of CDH, we wanted to create a community for active practitioners to share ideas, experiences, and best practices, while supporting each other in our efforts to gain knowledge and stay current. This community will continually engage influential practitioners with diverse experiences to pool learnings, share thought leadership, and radiate knowledge.
This forum consists of CDH practitioners from Pega clients, partners, and employees that will collaborate to respond more rapidly to customer needs and inquiries, reduce rework, prevent "reinvention of the wheel", and spawn new ideas. We hope to foster engagement and interaction among community members through a series of events. We want to use these events to create a sense of community, provide an opportunity to network, and serve as a ready resource for community members.
All events will be conducted virtually until conditions warrant, and community members can continue discussions through this Pega provided digital platform. We are extremely excited to provide community members with this opportunity to enhance their public ambassadorship and engage in authentic story telling.
To review the recordings, handouts, and Q&A from past events, click on a link below. Register for future events here.