Discussion
Pegasystems Inc.
IN
Last activity: 14 Apr 2024 6:45 EDT
CDH Discovery Tools: The Secret to Successfully Optimizing Customer Engagement
Join Product Managers, Regan Wong and Alex Burt to learn how to use the CDH Discovery Tools such as Impact Analyser, Value Finder and Scenario Planner to optimise your Customer Engagement - Understand the purpose of and where each discovery tool fits within your Business Operations activites - Explore the functionality of Impact Analyser, Scenario Planner, Value Finder, and Action Performance Tracker and how they can be used together to optimise Customer Engagement. - Learn how these tools can be used to identify underserved customers, automatically assess the lift provided by Next Best Action Decisioning, and optimize engagement strategies to hit specific goals
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CDH Community Event: CDH Discovery Tools: The Secret to Successfully Optimizing Customer Engagement
Download the PDF (see attached)