This CDH Enablement Series is primarily targeted at Pega Customer Decision Hub practitioners who have completed their Pega Academy training and are in the first year or two of their practice. Those with more experience can benefit from learning about the latest methodologies, resources, and product capabilities as well.
Scroll down to view past session recordings and access handouts and Q&A.
How to Enable Users of Agent-Assisted Channels
How to Enable Your Client IT Organization
How to Monitor Adaptive Models
How to Setup and Validate Integrations
How to Setup Persona, Performance, UAT and Regression Tests in NBAD
How to Request and Initialize Your CDH Environment
To view past session recordings, handouts, and Q&A, click on one of the links below