In this session, Tim Odeh, Business Excellence Directory, 1:1 CE, Nakul Raut, Product Manager, CDH, and Harvey Zhou, Lead Application Architect, CDH walk through an important step in preparing for a Pega Customer Decision Hub build: importing and adapting an industry specific Extended Customer Analytical Record (xCAR) available on Pega Marketplace, and the corresponding Next Best Action Designer template, for a client.
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How to set up your CDH data model and Next Best Action Designer logic framework
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