With Pega Customer Decision Hub™, you get the best technology to support being customer centric, but in order to accomplish this fully, you need to make sure that you drive synergies with people and processes to get the exceptional outcomes that our clients have achieved globally. 

In this webinar, we will introduce you to Pega’s recommended approach to organizational transformation, and best practices to adopt, to enable clients to take necessary steps to ensure employees understand and embrace the 1:1 customer engagement paradigm at the heart of Pega Customer Decision Hub™, and that workflows and procedures are optimised to take full advantage of its capabilities. 

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CDH Community Event: Introduction to Organizational Transformation for 1:1 Customer Engagement

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