Question
Blue rose Technolgoies
MY
Last activity: 20 Dec 2016 8:57 EST
Regarding utility shapes
what is the scope of Utility shape?
what is the significance of utility shape?
We have Activity type as Activity then y we are using Utility shape?
Without utility shape can we call Activity in Flow or nor?
***Updated by Moderator: Marissa to update categories***
J.P. Morgan Services India PVT Ltd
IN
HI Bala,
The main significance of utility is to advance the process without user interaction.
I believe we cannot call directly but through flow action in form of pre and post activity we can configure it.
Thanks,
Pegasystems Inc.
US
Hello,
To answer your questions...
1. The scope is the primary page of the object being acted upon in the flow.
2. It's used to call an activity directly from a flow.
3. The utility shape can call activities of type Utility and type Activity. Which you choose depends on your design.
4. As Neha pionts out, you can also use pre and post processing action from a flow action to call an activity, but that requires the user to land on an assignment where that is the highest likelihood flow action (or for them to choose your FA). For post processing, not only do they need to land on the perform harness, but to actually submit the item. If you are navigating through a flow need to call an activity between routing and whatnot, then the utility shape is the shape to do that from.
For more context, here's the online help link... https://community.pega.com/sites/default/files/help_v722/procomhelpmain.htm