Question
TTEC Digital
IN
Last activity: 11 May 2023 2:24 EDT
Pega Messaging - Link is not Working as expected in Chatbot
@Amit_Patel Hi,
My requirement is to display a text as a Placeholder of a link in chatbot. On click of that we should load the respective URL. We tried to use <a> tag in question rule but it is not working as expected.
Accepted Solution
Updated: 11 May 2023 2:24 EDT
Pegasystems Inc.
CA
Hello @AKRAMKHANM, @Amit_Patel, tags are not needed in Web Messaging - you can enter your URL with a label as "your text here [your link label here](https://www.pega.com)"
Please let me know if this does not fully address how you are looking to display?
Kind regards,
Updated: 16 Feb 2023 11:55 EST
TTEC Digital
IN
Hi @MireilleDallaire I have tried your approach still it is not coming as expected. The expected behaviour is the one which you have shared.
TTEC Digital
IN
@MireilleDallaire Any update on this?
Pegasystems Inc.
CA
@AKRAMKHANM is the link format displaying correctly to the customer in your Web Messaging chat connection?
The preview console in your channel interface will display it differently.
Kind regards,
Mireille