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Question

 Bhanu Prakash G (BhanuPrakash_G)
JPMC
Associate
JPMC
IN
BhanuPrakash_G Member since 2021 6 posts
JPMC
Posted: Sep 6, 2023
Last activity: Sep 11, 2023
Posted: 6 Sep 2023 6:53 EDT
Last activity: 11 Sep 2023 5:41 EDT
Closed

Listen to a shared mailbox

Does anyone know what needs to be configured in the receiver's userid and pwd  of an email account rule for connecting to a shared mail box.

tried with the settings mentioned here but still seeing error

https://support.pega.com/question/retrieve-email-shared-mailbox

 

***Edited by Moderator Rupashree to add Capability tags***
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Pega Platform 8.6.4
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System Administration

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