Question
3
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198
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Luxoft
IN
Posted: Dec 22, 2021
Last activity: Dec 22, 2021
Last activity: 22 Dec 2021 14:48 EST
Closed
Unable to Configure Email Listener on Shared Mailbox
We need to configure a Email Listener over a Shared Email Box(which doesn't have a user ID and Password). But the Email account rule is not accepting the receiver details without UserID and Password.
Is there any way we can achieve this?
***Edited by Moderator Marissa to update Capability tags***
Posted: 1 year ago
LEGATO
IN
@VINISHVINU Hi, So do you mean the access to shared mail folder doesn't have any authentication?
Posted: 1 year ago
Luxoft
IN
@KarthikM6254 Yes, shared email box doesn't need any authentication.
Posted: 1 year ago
LEGATO
IN
@VINISHVINU I was able to see a similar post which might be helpful.
https://collaborate.pega.com/question/retrieve-email-shared-mailbox
And can you try your login credentials and try accessing it