services.email.EmailListener) ERROR EMAIL.InboundEmailOutlookListener.Listener - Caught exception while connecting to email server(s)
com.pega.platform.integrationcore.client.email.EmailClientException: Unable to connect email client due to : Connect failed
I checked Email account Testconnectivity , its Success and i can able to create cases even though getting this Error
***Edited by Moderator Marije to add Product and Version***
In email listener under requester login category, you will be providing the User ID and Password, please make sure valid credentials provided and opertaor profile is not disabled and then validate the listener status.
Please make sure in email account receiver connection is also good.
Posted: 7 months ago
Updated: 7 months ago
Posted: 21 Feb 2023 6:04 EST Updated: 21 Feb 2023 6:06 EST
Ganta Paul Sudhakar (Paul Sudhakar)
Sr. Software Engineer