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Question

 Dinesh Ponnusami (Dinesh Ponnusami)
Evonsys
Senior Consultant
Evonsys
IN
Dinesh Ponnusami Member since 2016 20 posts
Evonsys
Posted: Mar 8, 2019
Last activity: Mar 12, 2019
Posted: 8 Mar 2019 4:08 EST
Last activity: 12 Mar 2019 5:43 EDT
Closed
Solved

Adding Inbound Emails as Attachments of Category Correspondence

Hi,

I am trying to attach an inbound email as attachment of category "Correspondence" in Pega. But the attachment format is pretty much messed up. Please find the image attached for the mail sent and the attachment that got attached. I used corrattach activity in context to pyCorrPage to make this happen.

Thank You.

***Edited by Moderator: Pallavi to update platform capability tags***

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Low-Code App Development
Case Management

Accepted Solution

Posted: 5 years ago
Posted: 12 Mar 2019 5:43 EDT
Dinesh Ponnusami (Dinesh Ponnusami)
Evonsys
Senior Consultant
Evonsys
IN

Hi All,

I found the solution for the issue. Select "Inline-Prefer HTML" for Handle HTML Content, in you Service Method of your Email Listener.

PFA for reference.

Thank You All.

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