Question
Ford Motor Company
Ford Motor Company
IN
Ford Motor Company
Posted: Jun 13, 2024
Last activity: Jun 24, 2024
Last activity: 24 Jun 2024 9:56 EDT
Solved
Unlock all cases on user log off
We are using button to log off but the requirement is when user log off, we have to unlock all cases if users open case in pega.
Please provide solution for this.
Thanks!
Sathyanarayana Reddy
***Edited by Moderator Rupashree S. to add Capability tags***
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Accepted Solution
Posted: 5 months ago
Updated: 4 months ago
Updated: 24 Jun 2024 9:56 EDT
Maantic Inc
Maantic Inc
IN
If an user logs off with a case open and lock acquired, Pega automatically removes the lock, sometimes keeps it for upto 30 mins default which is configurable in the case type.