Question
Vodafone Intelligent Solutions
IN
Posted: Jan 20, 2024
Last activity: Feb 19, 2024
Last activity: 19 Feb 2024 9:34 EST
Solved
Show Email Triage cases on User portal
Hi All,
We have a requirement where we need to display ET cases in the user portal , which are associated with that particular service case. So that CSR can reply from the ET case.
Does Pega provide any OOTB functionality for this purpose?