Question
BNY Mellon
US
Last activity: 3 Jan 2018 11:13 EST
Search Not Working in Pega 6.3 UI
Pega 6.3
Search is not working within the search bar(top right) in the Pega UI base page. Does anyone know how to get it to work or how to troubleshoot the cause?
It is not able search any specific rules or it is not able to search anything at all, only loading no results or just keeps clocking.
Thanks and Regards,
EPAM Systems, Inc.
ES
Hi,
Thanks for posting on PSC.
Please check the values of the following Data-Admin-System-Settings instances
indexing/distributed/enabled
indexing/distributed/index_enabled
indexing/distributed/search_enabled
Note that all of them should be true. If not, please change them to true and re-index work.
Hope it helps you in resolving the reported issue, kindly notify if it does.
Regards,
Asif
Pegasystems Inc.
IN
Do you see any exception in the logs ,share us the logs .
Provide the screenshot of search landing page .
Check also in SMA if SystemWorkIndexer and SystemIndexer is running fine ?
The above DSS settings are not applicable for 6.3 .
Thanks,
Arun
BNY Mellon
US
Thanks everyone for the responses! Appreciate the quick feedback and help. I will go back to my Team with this and respond back later with an update. Thanks again!