Skip to main content
Contact a Moderator

Question

1
Replies
746
Views
 Anitha Vasudevan (AnithaVasu) Tata Consultancy Services
Tata Consultancy Services
US
AnithaVasu Member since 2010 1 post
Tata Consultancy Services
Posted: April 26, 2017
Last activity: April 27, 2017
Posted: 26 Apr 2017 21:00 EDT
Last activity: 27 Apr 2017 4:54 EDT
Closed

Routing Child cases to different workbasket

Report

Hi all,

I have a requirement in which the application creates parent and child cases. I have 4-5 workbaskets and based on my request the child cases of same parent needs to be routed to different queues. Its not the parent level routing its child level routing.

Can someone tell me whether its possible in PEGA 7.2?

thanks in advance!

Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 5 years ago
Posted: 27 Apr 2017 4:54 EDT
Marc Lasserre (MarcLasserre_GCS) PEGA Senior Principal Engineer, Technical Support
Pegasystems Inc.
FR

Hello,

I believe the routing of parent and child are completely independent. The child case will surely have it's own flow with a specific routing then.

 

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice