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Tata Consultancy Services
US
Posted: April 26, 2017
Last activity: April 27, 2017
Last activity: 27 Apr 2017 4:54 EDT
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Routing Child cases to different workbasket
Hi all,
I have a requirement in which the application creates parent and child cases. I have 4-5 workbaskets and based on my request the child cases of same parent needs to be routed to different queues. Its not the parent level routing its child level routing.
Can someone tell me whether its possible in PEGA 7.2?
thanks in advance!