route case from workbasket to worklist
Hi All,
We are using Pega 8.4 version. We have a table layout in which a list of cases will be displayed from a workbasket called OpenCasesWB with columns like case ID, case status, Claim Case (hyper link). On click of the Claim case link, the case should be moved to the worklist of the logged in Operator.
Can someone let me know how to move a case in table layout from workbasket to worklist?
Appriciate your responses.
Thanks in advance,
Sahhul
Accepted Solution
Infosys
IN
Add this step in the activity --> Call pxTransferAssignment pass the below parameter values to the activity pzInsKey of the assignment Destination Type = worklist Destination Name= Operator ID to whom we are transferring
select the commit check box in the parameters
This worked for me
TCS
US
@Sahul there are multiple ways to achieve this, you can use ootb transfer activity in backend or open the work object and handle in flow, whatever suits your business requirement go with that.
Accepted Solution
Infosys
IN
Add this step in the activity --> Call pxTransferAssignment pass the below parameter values to the activity pzInsKey of the assignment Destination Type = worklist Destination Name= Operator ID to whom we are transferring
select the commit check box in the parameters
This worked for me