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 Godavari Modalavalasa (GodavariM5332) Verizon
Verizon
IN
GodavariM5332 Member since 2018 4 posts
Verizon
Posted: June 7, 2018
Last activity: June 7, 2018
Posted: 7 Jun 2018 1:34 EDT
Last activity: 7 Jun 2018 16:01 EDT
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Is there anyway to configure assignment to be routed to either a worklist or a workbasket?

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I have a requirement to configure assignment to be routed to either a worklist or a workbasket, Looking for more inputs on this.

***Moderator Edit: Vidyaranjan | Updated Categories***

***Edited by Moderator Marissa to update platform capability tags***

Case Management System Administration

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