Question

Singtel
Singtel
IN
Singtel
Posted: Jun 7, 2018
Last activity: Jun 7, 2018
Last activity: 7 Jun 2018 16:01 EDT
Closed
Is there anyway to configure assignment to be routed to either a worklist or a workbasket?
I have a requirement to configure assignment to be routed to either a worklist or a workbasket, Looking for more inputs on this.
***Moderator Edit: Vidyaranjan | Updated Categories***
***Edited by Moderator Marissa to update platform capability tags***