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Question

 Godavari Modalavalasa (GodavariM5332)
Singtel
Lead Solution Designer
Singtel
IN
GodavariM5332 Member since 2018 6 posts
Singtel
Posted: Jun 7, 2018
Last activity: Jun 7, 2018
Posted: 7 Jun 2018 1:34 EDT
Last activity: 7 Jun 2018 16:01 EDT
Closed

Is there anyway to configure assignment to be routed to either a worklist or a workbasket?

I have a requirement to configure assignment to be routed to either a worklist or a workbasket, Looking for more inputs on this.

***Moderator Edit: Vidyaranjan | Updated Categories***

***Edited by Moderator Marissa to update platform capability tags***

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Case Management
System Administration

Posted: 7 years ago
Posted: 7 Jun 2018 13:41 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Try the Param.SwitchToWorkBasket parameter mentioned in the post below. The Assign-Worklist.AddAssign checks this parameter.

https://collaborate.pega.com/question/route-assignment-workbasket-or-worklist-based-condition
 

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