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 PRADEEP CHOWDARY PYDI (PradeepPydi) Anthem Senior PEGA DEVOPS and Cloud Administrator
Anthem
US
PradeepPydi Member since 2017 239 posts
Anthem
Posted: Feb 22, 2018
Last activity: Feb 27, 2018
Posted: 22 Feb 2018 22:15 EST
Last activity: 27 Feb 2018 4:45 EST
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Pega Chat Integration with the CRM 731 Application.

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Hi Team,

We have recently upgraded our application to PRPC 731,CRM 731 ,HCIF 731 and CRMHC 731.

Could you please provide any reference PDN articles/Documents to Integrate Pega Chat with the CRM 731 Application.

Also provide some information about the differences between Pega Chat vs Pega Chat Bot.

Conversational Channels Installation and Deployment User Experience Updates
Posted: 5 years ago
Posted: 23 Feb 2018 5:25 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN
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Hi Pradeep,

Thank you for posting on PSC.

These PDN articles should help you with your understanding: Pega Chat & Web Chatbot

Regards,
Posted: 5 years ago
Posted: 23 Feb 2018 9:40 EST
PRADEEP CHOWDARY PYDI (PradeepPydi) Anthem Senior PEGA DEVOPS and Cloud Administrator
Anthem
US
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Thank you.

Could you also please provide details about the Pega Chat Integration with the CRM 731 application.

We'd prefer it if you saw us at our best.

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