Question
Morgan Stanley
Morgan Stanley
IN
Morgan Stanley
Posted: Jun 10, 2020
Last activity: Jun 10, 2020
Last activity: 10 Jun 2020 13:47 EDT
Closed
Open case directly from email correspondence using a link
I have a requirement to provide link in the email correspondence, upon clicking it needs to open the case in review/preform.
We trigger email to workparties and they are operators in the system.
Posted: 4 years ago
DB Systel GmbH
DB Systel GmbH
DE
Just add the <<include WorkLink>> to the correspondence.
To edit it you can take a look into the Correspondence Fragment WorkLink.