Hi All,

Currently we create 2-3 types of cases from GUI over the click of buttons. Now we have the requirement to create those cases from some other application over the click of different links

Link 1 : Create 1st type of case

Link 2 : Create 2nd type of case ................

Client wants to send the type of case in the parameter of the case

https://localhost?Screen=Case 1

When they pass Case 1 in the URL as parameter we should create case1 and open the screen

We have tried lots of solutions one being Calling the ShowSelectedPortal to launch portal and before that creating a case with doUIAction(passing action=createNewWork) 

It creates the case but the header is missing once it launches.

Can anyone help us regarding the same solution that they have tried