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Question

 Taiki Yoshida (TaikiYoshidaEY)
EY Advisory & Consulting Co., Ltd.

EY Advisory & Consulting Co., Ltd.
JP
TaikiYoshidaEY Member since 2017 8 posts
EY Advisory & Consulting Co., Ltd.
Posted: Dec 19, 2017
Last activity: Dec 20, 2017
Posted: 19 Dec 2017 2:59 EST
Last activity: 20 Dec 2017 2:35 EST
Closed
Solved

Open portal and automatically open the assigned work directly from email link

I want to make an email link for approval request which allows the user to open the portal and automatically open the assigned work.

I know how to setup correspondence using two ways

- one to open the portal using Data-Portal.ShowDesktop activity + openWorkByHandle action,

- and the other to open the assignment directly using objClass.ProcessAssignment activity.

What I don't know is to use BOTH. ProcessAssignment allows you to open the assignment but it does not show the portal and I really would like both the portal and the opened assignment to show up...

Any help would be appreciated. Thanks!

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Low-Code App Development
Dev/Designer Studio
Java and Activities
Case Management

Accepted Solution

Posted: 6 years ago
Posted: 19 Dec 2017 22:31 EST
Raviteja Chatakondu (Raviteja_CH)
PEGA
Principal Technical Support Engineer
Pegasystems Inc.
US

Hi Taiki,

Please go through snapstart feature which you can use to open the portal and an assignment in it.

https://community.pega.com/sites/default/files/help_v73/procomhelpmain.htm

Hope this helps.

-Ravi.

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