Launch Pega Knowledge Help Site - Unauthenticated or not available
I've been trying for a while to launch a Pega Knowledge (KM) help site, by referring to the "Embed site" code in the help site settings. However, I always get error:
Status: fail Operator: Unauthenticated or not available Node: No ID available
To better suit my use case, I'm using a Link control with an Action set to Run Script which refers to the same Embed site code specified in the help site:
I also have tried directly to refer to the help site like this: (using a new Browser tab)
I changed the Requestor types (BROWSER ones) and added the "ExternalKMAG" access group, which I pointed to my KM application.
Thanks for any thoughts on this,