Issue On clicking the Notification Web gadget, the entire notifications count is removed. This occurs even when unread notifications are present. Symptoms and Impact Notifications count is removed. Steps…

Issue   The POST /v1/assignments/{id} DX API call returns an IndexOutOfBoundsException in the response.  Steps to reproduce  Create a case with an assignment.  Create a JSON to submit to the /v1/…

After updating to Pega Platform 8.3 or later, the system does not generate Case IDs in sequence.

Issue When attaching a file to the Pega Platform using out-of-the-box functionality, virus scanning is not performed. Steps to reproduce 1. Create a case type. 2. Create a case of that case type. 3. Add…

Learn what can cause delays in ServiceLevelEvents agent processing.  Learn the correct approaches to setting Service-Level Agreements for Stages, Processes and Steps to avoid delays in your specific…

Issue Custom validation error messages are not displayed when data objects are edited via a landing page or savable Data Page in applications using the Constellation UI. Symptoms and Impact The following…

Issue Image thumbnail is rotated 90 degrees when an image attachment is added in portrait orientation.​ Steps to reproduce Create a case.  Add a portrait mode image as an attachment to the case.  The…

Keep your Pega deployment current with the latest release and read the Resolved Issues to avoid the risk of XSS attack in applications designed with Label controls that inject HTML in pxTextInput.

Learn how to troubleshoot issues related to transient, base class, and optimized properties.

Issue When the user updates urgency of the work object, existing assignments do not recalculate the urgency automatically. Symptoms and impact Assignment urgency does not change with the updates made to…