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Question

 Cloe Walker (CloeW938)
IT Solution Service

IT Solution Service
SG
CloeW938 Member since 2018 227 posts
IT Solution Service
Posted: May 17, 2023
Last activity: May 28, 2023
Posted: 17 May 2023 11:13 EDT
Last activity: 28 May 2023 7:29 EDT
Solved

How can I suppress modal pop up with case wide flow actions

Hello,

 

I have configured case wide flow action from Case Type rule as below. My intent is to give an option to end user to withdraw a case from any stage.

​Case wide actions

Above configuration is working, but screen pops up as below. We don't want modal pop up, but we simply want the flow action to be embedded within the active harness. However, as per my research, this seems to be the specification of Theme Cosmos.

​Modal pop up

Is it possible to suppress this modal pop up behavior?

 

Regards,

***Edited by Moderator Marije to add Capability tags***
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Pega Platform 8.8
User Experience
Case Management

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Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 17 May 2023 11:34 EDT
Updated: 28 May 2023 7:29 EDT
Kensho Tsuchihashi (KenshoTsuchihashi)
PEGA
Senior Project Delivery Leader
Pegasystems Inc.
JP

@CloeW938

Can you please try removing mdcTarget: actertiary row from pyWorkCommonActions Navigation rule as below? You need to do Save As OOTB rule from Theme-Cosmos ruleset.

pyWorkCommonActions

Thanks,

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