How can I suppress modal pop up with optional processes
Hello,
A while ago I asked a question about how to suppress modal pop up with case wide flow actions (https://support.pega.com/question/how-can-i-suppress-modal-pop-case-wide-flow-actions). The provided solution worked.
This time, it is a similar but different question. I am now trying to launch optional process in a certain stage. I configured this from Case Type rule as below.
Now, above setting enables user to launch an optional process from Actions > Add Work. However, the screen pops up as below.
I don't want the screen to pop up. I tried the solution (remove mdcTarget: actertiary row from pyWorkCommonActions Navigation rule), but it is not working. How can fix this issue?
Regards,
Accepted Solution
Updated: 19 Jun 2023 9:04 EDT
Pegasystems Inc.
JP
Can you please try removing mdcTarget: actertiary row from WorkActionsAddWork Navigation rule as below? You need to do Save As OOTB rule from Theme-Cosmos ruleset. As per my experiment, you may have to place it to Work- class. When I placed it to MyCo-MyApp-Work-MyCase or MyCo-MyApp-Work class, it didn't work.
Thanks,
Updated: 19 Jun 2023 9:04 EDT
IT Solution Service
SG
Thanks, actually I found out this WorkActionsAddWork Navigation rule by myself, but I did Save As to our specialized class - MyCo-MyApp-Work-PurchaseRequest or MyCo-MyApp-Work class. However, this didn't work. Now, I just tried saving to Work- class per you suggestion, and this approach worked. This is very strange! I don't know why, but anyways I was able to resolve the issue. Thank you.
Regards,