Error on verifying webhooks URL during facebook chatbot configuration
Hi,
When i configure chatbot with facebook. At the time of verify webhooks url, it shown an error.
***Updated by moderator: Lochan to branch reply and create new post***
Pegasystems Inc.
US
Hi Ravi,
You'll need an externally exposed and publicly accessible IP address or domain name. Please make sure that your Pega instance is externally accessible and try to reconfigure the webhook.
Thanks,
-Skye
Lloyds Banking Group PLC
GB
Hello Ravi,
I agree with Skye with the above reply and I assume you are trying to do it from Personal Edition.
We need to note down couple of points here.
1) The callback url should be secured (HTTPS)
2) The url should be exposed to public domain.
Hello Ravi,
I agree with Skye with the above reply and I assume you are trying to do it from Personal Edition.
We need to note down couple of points here.
1) The callback url should be secured (HTTPS)
2) The url should be exposed to public domain.
If we try to use "https://localhost:8080/prweb/PRHTTPService/channel/srv/fb" (get this url from Channel service package), we will get an error. we need to expose localhost to public domain and try with new url. There are few options you can try in google to do this.
The correct url should be in this format - https://publicdomain/prweb/PRHTTPService/channel/srv/fb
I did the same and it worked for me. Try and let me know the result from your end.