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Question

 Fabiano Torres (FabianoTorres)
Cap Gemini
Automation Architect
Cap Gemini
BR
FabianoTorres Member since 2016 11 posts
Cap Gemini
Posted: Aug 7, 2018
Last activity: Aug 13, 2018
Posted: 7 Aug 2018 8:14 EDT
Last activity: 13 Aug 2018 14:30 EDT
Closed

Email listener is unable to connect using Exchange protocol

Hi everybody,

Is it possible to connect to an email account using Exchange protocol? Wizard email configuration shows up only POP3 and IMAP protocols.
If its unavailable, is there any workaround to make it works?

Tks in advance!

***Edited by Moderator Marissa to update platform capability tags***

***Edited by Moderator Marissa to add SR Details***

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Pega Platform
System Administration
Support Case Exists

Posted: 6 years ago
Posted: 7 Aug 2018 13:39 EDT
Jeff Watters (JWatters)
PEGA
Senior Solutions Consultant
Pegasystems Inc.
US

Please see this thread for more information: https://collaborate.pega.com/question/email-listerner-support-microsoft-outlook-exchange-protocol-without-imappop3

and/or https://docs-previous.pega.com/pega-sales-automation/microsoft-exchange-pega-sales-automation-calendar-integration

 

 

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