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Question

 SURABHI SRINIVASAN (SURABHIS1324)
TCS

TCS
IN
SURABHIS1324 Member since 2016 2 posts
TCS
Posted: May 7, 2018
Last activity: Apr 15, 2020
Posted: 7 May 2018 6:48 EDT
Last activity: 15 Apr 2020 12:02 EDT
Closed
Solved

Created new application in Pega7.4 but not able to see the application in Switch Application options

Hi All,

I recently downloaded Persional edition of Pega 7.4. I tried to create a new application by going to the Build Application option. After I create the application,I got a confirmation message that the application has been created successfully. When I am going to Switch application options I am not able to see the create application in the option. I am able to see DM SAMPLE option only. I assume that is a sample application given by Pega. I tried to search name of my application in the search in designer studio and I was able to get edit appliciation option but I am not able to switch to the application I just created. Also I am logging in via [email protected] user ID given by Pega in the installation guide. Kindly guide me with this issue.Am I doing something wrong and how can I locate the application that I have created?

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Dev/Designer Studio

  • TANDRA DURGA NAVEEN SHANKAR

Accepted Solution

Posted: 6 years ago
Posted: 7 May 2018 16:22 EDT
Mohammad Asif Hasan (Mohammad_Asif_Hasan)
EPAM Systems, Inc.
Mohammad Asif Hasan
EPAM Systems, Inc.
ES
New application created by you won't be available as a switch application option with the OOTB administrator credentials. When the application was created, confirmation message is displayed alongwith the newly created default operators with the password. These operators are associated with the application which you've created and they have access group mapped by default. You could try with the admin@ or admin. (From 7.2 onwards). You could check for the exact operators name by logging with [email protected]/install Navigate, Record Explorer-> Organization-> Operators , search for the recently created operators (You could easily identify as there would be less custom operators only available) Then try logging with that operators you will get the newly created application and all the applications created from this operator id. Hope it answers your question, kindly notify if it does by marking this post as answered for larger Pega audience and tracking purposes.
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Posted: 6 years ago
Posted: 7 May 2018 7:27 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

The switch application option will show applications associated with your access group(s). Log in as the operator that was created when the new application was built. This operator should have the access group created for your new application or you can create a new operator if desired and add the access group.

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Accepted Solution

Posted: 6 years ago
Posted: 7 May 2018 16:22 EDT
Mohammad Asif Hasan (Mohammad_Asif_Hasan)
EPAM Systems, Inc.
Mohammad Asif Hasan
EPAM Systems, Inc.
ES
New application created by you won't be available as a switch application option with the OOTB administrator credentials. When the application was created, confirmation message is displayed alongwith the newly created default operators with the password. These operators are associated with the application which you've created and they have access group mapped by default. You could try with the admin@ or admin. (From 7.2 onwards). You could check for the exact operators name by logging with [email protected]/install Navigate, Record Explorer-> Organization-> Operators , search for the recently created operators (You could easily identify as there would be less custom operators only available) Then try logging with that operators you will get the newly created application and all the applications created from this operator id. Hope it answers your question, kindly notify if it does by marking this post as answered for larger Pega audience and tracking purposes.
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Posted: 6 years ago
Posted: 8 May 2018 4:44 EDT
spandana alladi (spandanaa2193)
CGI
spandana alladi
CGI
IN

Hi Surabhi,

Switch application will only available, if the related application Access group is added in the operator Record.

Moreover new application created  won't be available as a switch application option with the OOTB administrator credentials( As you are not authorized to add newly created access group in the operator Record). 

You could check for the Application name by logging with [email protected]/install

Navigate,

Record Explorer->Application Definition->Application( Search for the recently created application).

 

Thanks

Spandana.

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Posted: 5 years ago
Posted: 25 Jan 2020 16:40 EST
PUNEET PAHUJA (PUNEETP0)
Randstad Technologies

Randstad Technologies
IN

Creaated new Application in 8.3 not able to see application and neither the operators.How to login and get information on passwords .it is not displaying whil e creating new application

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Posted: 5 years ago
Posted: 15 Apr 2020 12:02 EDT
Rimjhim Srivastava (srivr1)
Pegasystems Inc.
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,

Please try logging from administrator id ([email protected]) default password: install (in case that has not been changed) and check in the record explorer from the left panel.

You will find option of Organization under which you will find Operator ID.

Upon clicking to Operator ID you will find the instances of all the operators.

Logging in with Administrator id also gives you the privilege to change the passwords of other operators that you created.

You can update the password of the operator once the instance is open.

The option is available under the security tab.

Hope this helps.

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