Question
MorganStanley
MorganStanley
IN
MorganStanley
Posted: Mar 3, 2021
Last activity: Mar 3, 2021
Last activity: 3 Mar 2021 6:12 EST
Closed
Not able to see option to raise support request
I am unable to see "New Request" button in my support portal to raise SR. My account is also linked to my current organisation. Can you please suggest on this?
Hi @DarshanaD8736
Have you see this post? https://collaborate.pega.com/question/not-able-raise-sr
You have the be granted the Support role by a support contact/admin within your organisation.
Thanks
Sarah