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Question

 Magnus Andersson (MagnusA17048433)
Nordea

Nordea
DK
MagnusA17048433 Member since 2024 4 posts
Nordea
Posted: 6 days 22 hours ago
Last activity: 18 hours 39 minutes ago
Posted: 29 Aug 2025 5:17 EDT
Last activity: 4 Sep 2025 9:23 EDT

Create custom smart shape/automation

I would like to create my own smart shape/automation that can be used in flows and as a step in the case designer. I have not found any documentation describing how to do that. Can anyone help? 

***Edited by Moderator Marissa to add Capability tags***
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Pega Platform 8.8.5
Pega Platform
Case Management
Lead System Architect
Senior System Architect

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  • Bhabani Shankar Jena
Posted: 4 days ago
Posted: 1 Sep 2025 0:23 EDT
Mohd Qizer Uddin (Mohd Qizer Uddin)
Rulesstack Private Limited
Pega Developer
Rulesstack Private Limited
IN

Hi @MagnusA17048433,

Pega docs don’t explain this directly, because Pega doesn’t provide a public, documented “create your own smart shape” framework. Smart shapes are OOTB flow shapes implemented with Java code  + activities, packaged in Pega rulesets.

Regards,

Mohd Qizer Uddin

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