@MagnusA17048433

Please refer below mentioned post.

How To Create Custom Smart Shape | Support Center

Hi @MagnusA17048433,

Pega docs don’t explain this directly, because Pega doesn’t provide a public, documented “create your own smart shape” framework. Smart shapes are OOTB flow shapes implemented with Java code  + activities, packaged in Pega rulesets.

Regards,

Mohd Qizer Uddin

@MagnusA17048433 https://docs.pega.com/category/reappstu-ctmss

@MagnusA17048433

you can’t add a brand-new smart shape type in Pega; that palette is fixed. The practical way is to package your logic so it behaves like a smart shape. Build the action in a reusable rule (Activity for server work, Data Transform for mapping, or a QP/Job Scheduler for async). Create a Utility shape that calls that rule, or a Subprocess that wraps a small Flow doing the same thing. Make it configurable with parameters and guard it with a When rule for pre/post checks. If you want it visible to case designers, save that Subprocess as a “reusable flow” and document it as a step template, or provide a sample flow that they can drop in. For Constellation/App Studio, expose it as a reusable step by creating a tiny case/process that performs the automation and call it via Subprocess or Create Case. Package everything in a Component application so teams can import it. Add unit tests and a tracer/alerts checklist so it’s safe to reuse