Question
CIBC
CIBC
CA
CIBC
Posted: Mar 18, 2022
Last activity: Jun 29, 2022
Last activity: 29 Jun 2022 9:22 EDT
Closed
Create Case Smart Shape - not returning the control back to the flow
Hi All,
We are having an issue (in Pega 8.6) where we are using the Smart Shape Create case to create one/multiple childs from different flows.
So the Create Case shape is followed by some other actions within the flow. The cases are created properly, but when we check the clipboard for .pxFlowpath, we do not see any path listed there after the Create Case.
I removed the smart shape and used "CreateCoveredWorkObject" OOTB activity, case is created just fine but then I do see the list of other steps also executed in the pyFlow path.
Any ideas why it could be happening?
***Edited by Moderator: Pooja Gadige to move from Pega Academy to Product***
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Posted: 3 years ago
PEGA
Pegasystems Inc.
IN
@KoustavRoy
I tried re-creating the issue by adding a create case smart shape in an flow(single case creation and not list). In this case i was able to see that pyFlowPath has the relevant information.
Therefore I would like to know more information on your configuration.
1) Is the create case smart shape being called inside a subprocess/split-join shape?
2) Is the create case smart shape creating multiple cases using a list object?