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Question

 Adarsha M (Adarsha_Mohan)
Wipro
Senior Consultant
Wipro
IN
Adarsha_Mohan Member since 2013 9 posts
Wipro
Posted: Dec 16, 2020
Last activity: Nov 22, 2021
Posted: 16 Dec 2020 3:43 EST
Last activity: 22 Nov 2021 0:56 EST
Closed

Case Stages and steps are not displaying in case/work object

Hi All,

recently our PEGA application is upgraded from 7.2.2 to 8.5v. after upgrade we changed UI Kit from UI-Kit-7:07-01 to UI-Kit-7:08-01 version.

after this whenever we are opening the case and if we click on stages it is not showing steps involved in that stage.

I have also tried by saving the sections pyStageName (Embed-Stage) and pyDisplayStages(work-) into application specific ruleset. but still same issue. 

if anyone worked on this issue, please guide me to resolve.

 

Thanks in advance,

Adarsh

***Edited by Moderator Marissa to update Upgrade to Product***
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Pega Platform 8.5.1
User Experience
Case Management

Posted: 3 years ago
Posted: 22 Nov 2021 0:56 EST
Adarsha M (Adarsha_Mohan)
Wipro
Senior Consultant
Wipro
IN

Hi @AparnaGopakumar,

No we didn't get any solution for this. but when we checked with Business, they were ok to remove this sections since they were not using this feature.

so we removed section which was showing stages and steps in our application.

Regards,

Adarsha M

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