Question
Infosys
IN
Last activity: 30 May 2018 0:42 EDT
Case screen refresh not working properly
We have upgraded Pega 6.2 version to Pega 7.3.1
We are getting exception when click on refresh button in confirm harness. We have case like user submits data in screen and wait for background process(Agent) completes. Until order get updates, user click on refresh screen to see the new updates.
Once the agent resume case, User clicked the refresh button. screen showing the exception as "This action is not allowed as it is outside the current transaction."
Please suggest any solution for this.
Log Error:
ERROR: posted transaction id 'a2f2b0ca7fe0454f512e8fd7588e3284' for frame 'pyWorkPage' DOES NOT match record 'c71e6871b27526eaa61042e1d8fc98ea' 1 Options Lines Per Page Number of Pages Presented
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