Question
CI
IN
Last activity: 20 Aug 2024 7:03 EDT
screen not loading properly
Hi Guys,
Actually, recently we changed screen flow to process flow. we used header left screen layout.
on header we have action option from that dropdown we opened the section and changed some details and save those screens need to be refresh those changes populated in middle screen. but here while changed and save screen getting blank.
how to resolve the issue. Please let me know
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Accepted Solution
Updated: 20 Aug 2024 7:03 EDT
Pegasystems Inc.
CA
Are you building a Pega mobile application? Is there a reason why you need to use the doSave script and reload the browser?
If you would like to reload the section in Javascript code, then please refer the below link
https://support.pega.com/question/reload-section-java-script
Pegasystems Inc.
CA
Please check the tracer for any errors that will help you to diagnose the problem.
CI
IN
In tracer i didn't see any error.
Pegasystems Inc.
CA
It would be helpful if you can share the screenshot of your flow change.
CI
IN
Pegasystems Inc.
CA
The screenshot that you attached would make it hard to interpret your changes from Screenflow to Process flow. Can you please provide more insights on the error message or case lifecycle screenshots from your application?
CI
IN
I think it's not flow issue on submit button I used this action and refresh the section and add one DT also. Backend browser refreshed but screen getting blank. Please give me the suggestion
CI
IN
I Used this script to load the browser. but i got this error "This action is not allowed as it is outside the current transaction."
<script> function reloadBrowser(){ location.reload(); } </script>
in runscript action i put reloadBrowser.
How to resolve this error please help me. it's urgent for me
Accepted Solution
Updated: 20 Aug 2024 7:03 EDT
Pegasystems Inc.
CA
Are you building a Pega mobile application? Is there a reason why you need to use the doSave script and reload the browser?
If you would like to reload the section in Javascript code, then please refer the below link
https://support.pega.com/question/reload-section-java-script
Maantic Inc
IN
Can you check the logs or stacktrace?
Updated: 8 Aug 2024 4:10 EDT
CI
IN
ERROR: posted transaction id '5424a69617cc6e7cd45c635cec481fe1' for frame 'pyWorkPage' DOES NOT match record '710c2c03a2ba29c51d907187e9c1c3a2'
Skeleton: from pzIncludeSkeletons: Could not open the section pyMyWorklistSkeleton in class Data-Portal
Like this i can see in logs