Question

Charles Schwab & Co., Inc.
Charles Schwab & Co., Inc.
US
Charles Schwab & Co., Inc.
Posted: Oct 28, 2024
Last activity: Jan 9, 2025
Last activity: 9 Jan 2025 11:17 EST
Solved
Email Account/Listener - Listen on Shared Inbox
We have a Pega email account / email listener. It is currently listening to the default INBOX for an account. However, the account has access to multiple boxes. Using a python script with imaplib, I can easily connect to and read from another inbox using M.login('<domain>\<account>\<boxname>','<password>'). With Pega, I cannot seem to do anything similar. I've tried modifying user id on the email rule and also the folder name on the listener rule. Neither work. How can we achieve this?
***Edited by Moderator Marije to add Capability tags***
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