Question
Staidlogic
IN
Last activity: 26 Apr 2022 11:43 EDT
email approval and listener
Hi All,
When adding the case type in "Behavior" to the email channel we are getting the error.
we have attached the error below.
please give us the suggestion on that error.
Regards,
Sharada vangimalla.
***Edited by Moderator Marije to change type from Pega Academy to Product***
Pegasystems Inc.
GB
@sharadavangimalla these types of errors are usually due to an incorrect JDK version or missing awt libraries etc.
Please take a look at the following existing Support article SA-74220 'Unable to add a case type in suggested case of Email channel'
Similar issues occur with missing libraries in the system due to Docker images being used
Please see if the below links can help you:
(Please do a google search for 'GraphicsEnvironment' and LocalGE' ):
https://docs.oracle.com/javase/7/docs/api/java/awt/GraphicsEnvironment.html
https://docs.oracle.com/javase/8/docs/api/java/awt/GraphicsEnvironment.html
https://github.com/rycus86/docker-intellij-idea/issues/11
https://docs.oracle.com/javase/8/docs/api/java/awt/GraphicsEnvironment.html