Hi there,

We have setup a webchat interface where we need chatbot to respond by sending a list of cases to a particular query.

Here, we need each case to be listed on new line. But bot is truncating '\n' character and putting all the cases in same line as attached screenshot.

Currently we are using following piece of code for the response.

param.text + .pxPages(PD).pyID + '\n'

Urgent help would be appreciated.