Posted: June 16, 2022
Last activity: June 20, 2022
Last activity: 20 Jun 2022 3:47 EDT
Passing custom data to the chatbot (NEW Digital Messaging Web Chat)
We need to pass custom data (session id and queue name) dynamically from the embeded Web page to Pega Web Chat. this will help us to Secured and Unsecured cusomter chat connections.
This was possible in the legacy webchat using the below document url. But with the new DM chat, we are unable to accomplish this. Kindly help
***Edited by Moderator Marije to change Content Type from Discussion to Question; added capability tags***