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Question

 shan pagoti (shanp953)
TEMA

TEMA
US
shanp953 Member since 2016 6 posts
TEMA
Posted: Mar 12, 2018
Last activity: Aug 20, 2018
Posted: 12 Mar 2018 14:34 EDT
Last activity: 20 Aug 2018 17:04 EDT
Closed

Amazon Alexa Integration in PEGA

We are in the process of assessing Alexa integration in PEGA and we have couple of questions around data security.

1) Does PEGA stores interactive data between PEGA and Alexa device?

2) What is the current security architecture around Alexa integration in PEGA?

Did anyone experience any security risks integrating Alexa in PEGA?

Thanks,

Shan

***Edited by Moderator Marissa to add SR Details***

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Data Integration
Support Case Exists

Posted: 6 years ago
Posted: 20 Aug 2018 17:04 EDT
Sasi Ananthaneni (SasiA808)
Toyota Motors North America
Lead Systems Architect
Toyota Motors North America
US

HI Shan,

 

it depends on our design, we can store interaction conversation between alexa and pega to make it Adaptive decisioning. if not we can make to not store like any other integrations.

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