Launching an intent task from a link or button on a page
Is there a way to launch an intent task from a button or link on a page rather than from the interaction driver?
Pega 7.1.3 / CPM 7.1.7
Thanks
***Edited by Maryrita: Moderator, added group tags***
Pegasystems Inc.
US
This question is specific to the Pega Customer Service application. Please repost your question in the Pega Customer Service Forum (https://pdn.pega.com/forums/pega-customer-service/general-questions) for a quicker response.
Regards,
Henry
Pega Academy
Pegasystems Inc.
US
Absolutely. CPM 7.1.3 uses a completely auto-generated portal so when you want to launch a task from a button, just use the standard action Create Work. You simply provide the Class Name and the Flow Name you want to run.
You can refer to the links in the CPMTransactions section for reference. Those links run the Dispute Transaction process.
Amit
