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Question

 Kripal Kumar Singh (KripalS3012)
Acel Solutions Pvt Ltd
Chief Architect
Acel Solutions Pvt Ltd
IN
KripalS3012 Member since 2019 14 posts
Acel Solutions Pvt Ltd
Posted: Jun 2, 2022
Last activity: Jun 8, 2022
Posted: 2 Jun 2022 0:08 EDT
Last activity: 8 Jun 2022 9:27 EDT
Closed

How to close the intent task when move the other intent task

In CRM application, on the customer 360 screen, we have different left side menu.

When the user navigates from one menu to another and it creates intent task object. 

we want to close the current intent task when the user clicks on another intent task without submit the current intent task.

any suggestions



***Edited by Moderator Marije to add Capability tags***
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Pega Customer Service 8.2
CRM Manager Tools
Case Management
User Experience
Dev/Designer Studio
Consumer Services
Lead System Architect

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